About me
Analytical Automotive Aftersales Engineer and Operations Specialist focused on driving profitability and excellence in both IC and Electric Vehicle (EV) platforms through strategic digitization.
- • Financial & Process Optimization: Enhanced financial hygiene and workflow efficiency, reducing Work In Progress (WIP) by 40% and cutting pending warranty cases by 65% through a severity-based approach, while ensuring smooth processing of monthly invoices worth approximately 10–12 million.
- • Digital Transformation: I champion efficiency through tools and methodologies that reduce waste and drive compliance, such as implementing the 5S system to reduce SST tool room search time by 45%. I also developed a transition management system utilizing ESP32 and TFT Touch Screen, showcasing my ability to lead practical digitization projects.
- • Technical Leadership: Leveraged deep expertise in Service Operations, ICE & EV Vehicle Diagnostics to ensure scalable, technically robust digital strategies
I am eager to apply this blend of strategic management and hands-on digital proficiency to a pioneering organization.
What i'm doing
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Technical Product Support
Providing guidance on vehicle diagnostics, troubleshooting, and aftersales Warranty.
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Digitilization
Implementing technology-driven tools and systems to streamline operations and enhance efficiency.
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Process Optimization & Trainings
Improving workflows and conducting targeted training to boost team productivity and compliance.
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Dealer Network Support
Assisting dealers with operational guidance, performance improvement, and customer satisfaction initiatives.
Testimonials